NEW TO PRMP? help us make your first time a breeze by reading this page prior to calling or booking online:


before you book

If you have never received a brow service at PRMP, you are required to schedule the New Client Brow Experience. You can read a full service description here. Please ensure you have at least 4-6 weeks of brow growth before coming to see us for this service.

Prior to waxing, please review the list of contraindications to waxing under the Waxing FAQ question “When Can’t I wax?” to plan your appointment accordingly.

Be sure to read our policies in their entirety to ensure PRMP is a good fit for you.

Please note: All appointments requested via our online portal are only requests until approved. You will receive notification via email once your appointment is approved.

early arrival

We ask that you arrive at least 10 minutes prior to scheduled appointment time. This allows time to complete necessary intake forms and to receive our mandatory studio tour before being serviced. It is important to arrive on time so that your service is not abbreviated and does not feel rushed. Please note, we do reserve the right to reschedule/cancel appointments due to late arrival in accordance with our cancellation policy.

Most times, locating parking is simple. The closest parking available is on Georgia Ave or on Shepherd St. However, the lots adjacent to the building are private parking and subject to ticketing. Park in the lots at your own risk. Please allot time for parking as you plan your trip.